We are committed to safeguarding the privacy of our website visitors; this policy sets out how we will treat your personal information.
(1) What information do we collect?
We may collect, store and use the following kinds of personal data:
(a) information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our goods or services (including Name, Address, Telephone Number);
(b) information that you provide to us for the purpose of registering with us (including Name, Address, Telephone Number) and;
(c) any other information that you choose to send to us;
(d) Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths);
(e) Information relating to any purchases you make of our [goods / services / goods and/or services] or any other transactions that you enter into through our website (including your name, address, telephone number, email address;)
Before you disclose to us the personal information of another person, you must obtain that person's consent to both the disclosure and the processing of that personal information in accordance with this policy.
A cookie consists of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use "session" cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website; and for the purpose of keeping track of items you wish to purchase in your shopping Cart.
These Session cookies are set to expire after 7 days.
Most browsers allow you to reject all cookies, whilst some browsers allow you to reject just third party cookies. For example, in Internet Explorer you can refuse all cookies by clicking "Tools", "Internet Options", "Privacy", and selecting "Block all cookies" using the sliding selector. Blocking all cookies will, however, have a negative impact upon the usability of many websites, including this one.
(3) Using your personal data
We may use your personal information to:
(a) send to you goods purchased via the website, and supply to you services purchased via the website;
(b) send statements and invoices to you, and collect payments from you;
(c) send you email notifications which you have specifically requested;
(d) deal with enquiries and complaints made by or about you relating to the website;
In addition, we may disclose information about you:
(a) to the extent that we are required to do so by law;
(b) in connection with any legal proceedings or prospective legal proceedings;
(c) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk); and
(d) We may also share your details with Orwell Model Railways Limited, who are a sister company to Coastal DCC Ltd with whom we both operate together with common employees and infrastructure
(5) Security of your personal data
We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information.
Of course, data transmission over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
(6) Policy amendments
(7) Your rights
You may instruct us to provide you with any personal information we hold about you. Provision of such information may be subject to the payment of a fee (currently fixed at £10.00).
You may instruct us not to process your personal data for marketing purposes by email at any time. (In practice, you will usually either expressly agree in advance to our use of your personal data for marketing purposes, or we will provide you with an opportunity to opt-out of the use of your personal data for marketing purposes.)
(8) Third party websites
The website contains links to other websites. We are not responsible for the privacy policies or practices of third party websites.
(9) Updating information
Please let us know if the personal information which we hold about you needs to be corrected or updated.
71 Alan Road,
Suffolk IP3 8EY